Privacy Policy DrSmartModules / Electronic Works B.V.
Last updated: 20 May 2026
At DrSmartModules / Electronic Works B.V., we value your privacy and the careful handling of personal data. This Privacy Policy explains which personal data we collect, why we process it, on which legal grounds, how long we retain it and which rights you have under applicable privacy laws, including the General Data Protection Regulation (GDPR).
1. Who we are
This Privacy Policy applies to the website, products, software modules, documentation, support services and communication of:
DrSmartModules / Electronic Works B.V.
Homerusplein 1
1363 SZ Almere
The Netherlands
Email: support@drsmartmodules.com
Website: https://drsmartmodules.com
Chamber of Commerce number: 67973523
VAT number: NL857248960B01
DrSmartModules and DrSmart SEO are products and/or trade names of Electronic Works B.V.
2. Which personal data do we process?
When you visit our website, purchase a module, create an account, request support, contact us or use our services, we may process personal data such as:
Name and company name
Address and billing details
Email address
Phone number
Payment and invoice details
Order and license details
Website domain or shop URL
PrestaShop version, PHP version and module version
Support messages, screenshots, logs or technical information you provide
IP address
Cookie and website usage data
Communication data, such as emails or contact form messages
We do not intentionally collect customer data from your PrestaShop store unless you provide it yourself in a support request. When requesting support, you should avoid sending customer personal data unless strictly necessary.
3. Why do we process this data?
We process personal data only for clear and legitimate purposes, including:
Processing module purchases and orders
Creating and managing invoices
Providing license keys and validating module licenses
Delivering software downloads, updates and documentation
Providing technical support and customer service
Responding to contact requests, bug reports and feature requests
Managing warranty, refund or cancellation requests where applicable
Improving our website, software modules, documentation and services
Securing our systems and preventing misuse or fraud
Complying with tax, accounting and legal obligations
Sending service messages related to purchases, licenses or support
Sending newsletters or marketing emails if you have given consent
4. Legal grounds for processing
We process personal data based on the legal grounds provided by the GDPR:
Performance of a contract
For example, when we process your order, provide a license key, deliver a module or provide support.
Legal obligation
For example, when we retain invoice and accounting data for tax purposes.
Consent
For example, when you subscribe to a newsletter or accept optional cookies.
Legitimate interest
For example, when we secure our website, prevent fraud, improve our services or keep technical logs needed for support and diagnostics.
5. License validation and module support
Some DrSmartModules products, such as DrSmart SEO, may use a license validation system. When a license is validated, the following information may be processed:
License key
Shop domain or website URL
Module version
PrestaShop version
Validation status and date/time of validation
This information is used to confirm that the license is valid, prevent unauthorized use and provide support.
The license server does not need to receive customer data, order data or payment data from your PrestaShop store.
6. OpenAI API and AI-related module use
Some modules may support AI functionality through third-party services such as OpenAI. If you configure an OpenAI API key inside a module, the API key is used to connect your own OpenAI account to the module.
Depending on how you use the module, product-related data may be sent to OpenAI for content generation, such as:
Product name
Brand or manufacturer
Category
Product features
Existing product description
SEO fields or related product content
DrSmartModules / Electronic Works B.V. does not sell this data and does not use it for unrelated purposes. You are responsible for reviewing OpenAI’s own terms, privacy policy and data processing terms before using AI functionality.
You should not send customer personal data, order data or sensitive personal data to AI services through product fields or support requests.
7. Cookies and website usage
We use cookies and similar technologies to make our website function correctly, remember preferences, collect statistics and improve the user experience.
We may use:
Necessary cookies for website, cart, checkout, login and security functionality
Preference cookies to remember settings such as language or region
Statistics cookies to understand website usage and improve performance
Marketing cookies only where applicable and where consent is required
More information is available in our Cookie Policy.
8. How long do we retain your data?
We do not retain personal data longer than necessary for the purpose for which it was collected, unless we are legally required to keep it for a longer period.
Invoice and accounting data: up to 7 years due to Dutch tax obligations
Order and license data: as long as necessary to provide access, support and license verification
Support requests: up to 2 years after the last contact, unless a longer period is necessary for an ongoing issue, dispute or legal obligation
Newsletter data: until you unsubscribe or withdraw your consent
Technical logs: as short as reasonably possible, unless needed for security, fraud prevention or support diagnostics
9. Do we share data with third parties?
We use cookies and similar technologies to make our website function correctly, remember preferences, collect statistics and improve the user experience.
We may use:
Necessary cookies for website, cart, checkout, login and security functionality
Preference cookies to remember settings such as language or region
Statistics cookies to understand website usage and improve performance
Marketing cookies only where applicable and where consent is required
More information is available in our Cookie Policy.
10. How do we secure your data?
We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access and unlawful processing.
These measures may include:
Secure SSL connections
Protected servers and hosting environments
Access restrictions for employees and systems
Password and account security measures
Monitoring for abuse, fraud and suspicious activity
Limiting access to support and license data where possible
Redacting sensitive data from logs where technically feasible
No system is completely risk-free. You are responsible for keeping your own account credentials, API keys and license keys secure.
11. Your rights under the GDPR
You have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data, where legally possible
Request restriction of processing
Object to certain processing activities
Request data portability
Withdraw consent, where processing is based on consent
You can send a request to:
12. Newsletter and communication
We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access and unlawful processing.
These measures may include:
Secure SSL connections
Protected servers and hosting environments
Access restrictions for employees and systems
Password and account security measures
Monitoring for abuse, fraud and suspicious activity
Limiting access to support and license data where possible
Redacting sensitive data from logs where technically feasible
No system is completely risk-free. You are responsible for keeping your own account credentials, API keys and license keys secure.
13. Support requests and screenshots
When you contact us for support, you may provide screenshots, logs, URLs or technical information. These may contain personal data or sensitive technical details.
Please remove or blur unnecessary personal data before sending support material. This includes customer names, email addresses, order details, API keys, passwords, license keys or other confidential information.
If you accidentally send sensitive data, we may delete or redact it where reasonably possible.
14. Data from your customers
DrSmartModules products are designed for merchants and website owners. We do not directly control or manage the personal data of your customers.
If you use our modules in your PrestaShop store, you remain responsible for your own privacy policy, GDPR compliance, customer data processing, cookie banner and any data processing activities within your shop.
15. Disabling cookies
You can configure your browser to refuse cookies or notify you when cookies are placed. Please note that some parts of the website may not function properly if cookies are disabled.
For example, cart, checkout, account login or preference settings may not work correctly without necessary cookies.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time if our website, services, software modules, legal obligations or third-party providers change.
The most recent version will always be available on our website. We recommend reviewing this policy regularly.
17. Questions or complaints
If you have questions about this Privacy Policy or how we process personal data, please contact us:
DrSmartModules / Electronic Works B.V.
Email: support@drsmartmodules.com
Website: https://drsmartmodules.com
If you believe that we do not handle your personal data carefully, you also have the right to file a complaint with the Dutch Data Protection Authority:
Autoriteit Persoonsgegevens
https://www.autoriteitpersoonsgegevens.nl
