DrSmart EU Withdrawal

Give customers a clear and structured way to submit withdrawal and cancellation requests directly from your PrestaShop store. Manage declarations, order verification, return progress, evidence and refund follow-up from one central Back Office workflow.

Live PrestaShop demo

Test DrSmart EU Withdrawal on a real PrestaShop store.

Sign in to our public PrestaShop test environment and explore how withdrawal and cancellation requests are managed from the Back Office.

Review submitted declarations, open a structured case, inspect selected order products, follow the status history and explore the return-management workflow without installing the module.

The environment uses test orders and test customer information. Demo changes are reset automatically.

No module installation is required.
Use test information only.
Demo permissions can be restricted for safety.
Live demo environment

Back Office login

Use the shared demo account below to access the test environment.

URL PrestaShop demo login
Email demo@demo.com
Password demodemo2026!
Open DrSmart EU Withdrawal demo

After signing in, open the DrSmart EU Withdrawal menu in the PrestaShop Back Office.

Public demo safety: Before publishing the demo, disable or restrict real refunds, credit slips, outbound customer emails, permanent deletion, private file access and unrestricted multistore actions.

What to test

Explore the complete withdrawal-management workflow

The public demo should contain prepared test orders and example withdrawal requests, allowing visitors to review the module without using real customer information.

01

Withdrawal request overview

View submitted withdrawal and cancellation declarations, their current status, request type and connected shop.

02

Full and partial withdrawals

Review how the module distinguishes a full-order request from a request covering selected products and quantities.

03

Structured case details

Open a request and review the linked order, customer context, selected products and recorded declaration information.

04

Status and audit history

Follow status changes and administrative actions through the request’s chronological history.

05

Return administration

Explore return instructions, tracking information, parcel receipt and inspection records using test data.

06

Module configuration

Review the available workflow, portal, notification, attachment, privacy and retention settings.

Back Office test

Review prepared withdrawal cases

Sign in with the shared employee account and open the DrSmart EU Withdrawal administration area.

Storefront test

Submit a request using a test order

Add a prepared test-order reference and test email address to the page when the public declaration demo is enabled.

DrSmart EU Withdrawal
PrestaShop 9 test environment
Shared demo account
Test data only
Automatic reset